Yum CEO: AI and robots will replace humans in the fast food industry in ten years

Artificial intelligence, robots will soon replace human attendants. Yum! CEO Greg Creed told CNBC on Tuesday that artificial intelligence, robotics and automation will replace humans in the fast food industry in the mid-1920s. Creed said several of his own fast-food restaurant brands, including Pizza Hut, KFC and tacobell, have set up kiosks in Shanghai, China. Here, a robot can serve consumers. Wall Street heard earlier that China Baidu cooperated with KFC to solve the pain points of traditional management. Relying on Baidu's artificial intelligence robotic assistant, the two sides jointly created the first personal smart offline service scene in the chain catering industry - the first concept store "Original+". The secretive robot is based on natural language processing, voice, and image technology, and is embodied in KFC employees. Consumers provide services. Consumers can use everyday language to interact with secrets to complete the entire process from ordering to payment. In addition, KFC's online marketing can also be real-time dynamic modeling and real-time matching calculations through Baidu's brain to match the right content to the right consumers, and the content can meet the user's current interests, and ultimately achieve potential consumption. Accurate conversion of groups. In fact, robots have been widely used in factories around the world and they pose a threat to human work. In 2016, manufacturing giant Foxconn used robots to replace 60,000 workers at factories in Jiangsu, China, and the number of employees decreased from 110,000 to 50,000. The German sporting goods giant Adidas has announced that it will use robots for production. Basically, robots are distributing goods in Amazon warehouses. Although artificial intelligence is rampant, Creed believes that this does not mean that humans will be "useless." He said: "We will not make changes until the customer requests. It is not yet certain that robots will be used to replace people." Creed believes that technological progress will ultimately reduce human workload. "I don't think technology will change people's jobs in the short term." Creed's statement is in contrast to US Treasury Secretary Stump Mnuchin, who had expressed no concern about artificial intelligence technology, at least for 50 to 100 years. Intelligence does not change the work of humans. Creed told CNBC that he did not agree with Nuchin's point of view. He believed that this kind of replacement would happen earlier. He also said: "We will see a tremendous change in the way the machine works." The report of the market research institute also supports Creed's According to Forester's forecast last year, by 2021, AI will replace 6% of all jobs. PricewaterhouseCoopers also predicted that AI may replace 38% of US jobs in the next 15 years.

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